Does LV= pet insurance cover vaccinations for my cat?
Our pet insurance policies don't cover the cost of vaccinations. However, your cat should be vaccinated against illnesses such as cat flu, feline infectious enteritis and feline leukaemia virus and...
Do I have to microchip my cat for it to be covered by pet insurance?
No, you don't have to microchip your cat to be covered by our pet insurance, but we recommend that all kitten and cat owners do so. You're not covered should you take your cat abroad and they don't...
What breeds of cat does your pet insurance cover?
Currently, LV= insure all breeds of domestic cat.
Why should I insure my cat?
The cost of visiting the vet can be expensive and even the bill for minor treatment can be a shock. Vet bills for x-rays can amount to hundreds of pounds, with surgery and fixing broken bones...
Can I make a claim for the purchase price of my pet?
You can make a claim for the purchase price of your pet if they've gone missing or died. Claims for 'death from illness' can only be made if your dog was under 9 years of age or your cat was under 11...
Will you stop insuring my pets when they get to certain age?
No, once your pet is insured with us we won't stop cover just because your pet has reached a certain age. However, cover under the 'death from illness' section stops when your dog reaches 9 years old...
How much of a pet insurance claim do I have to pay?
The policy excess is the amount you have to pay towards the cost of a claim. The vet fees excess is made up of a compulsory flat excess plus any additional voluntary excess amount you have chosen. On...
What's the pet insurance policy excess for vets fees?
The policy excess is the amount you must pay towards the veterinary treatment cost of each condition you claim. On all our policies there is a compulsory £75 excess. On our lifetime policies the...
Can I increase my pet insurance excess to reduce the premium?
Yes. We offer two levels of voluntary excess that you can select to reduce your premium. The voluntary excess you select is added to the compulsory excess. These will be shown on your schedule. If...
How do you define a pedigree, mixed breed/crossbreed or mongrel?
We consider your pet to be a pedigree, if your pet has parents of the same breed. If your pet has parents of different pedigree breeds, we consider the pet to be a crossbreed or mixed breed. A...