Are factory fitted options classed as changes to my car?
No, factory fitted options aren't classed as changes to manufacturer's standard specification. A change to manufacturer's standard specification is anything made after the car leaves the factory.
Can my car insurance policy start straight away?
Yes, if you pay by credit or debit card online, then we'll issue you with a policy number as soon as your payment is processed, this means you can drive your car straight away. You can choose to...
Do I pay the same amount as my windscreen excess for other glass or windows on my car?
Yes, with LV= Car Insurance, you pay the same excess for windscreens, including, sunroofs, glass roofs and windows. You can find your windscreen excess in your schedule of insurance.
What different types of car insurance cover can I choose from?
You can choose from: Comprehensive Third party fire and theft If your car is under six years old, we only offer comprehensive cover.
Am I insured by LV= to drive cars I don't own now my car is a total loss?
No, you'll need to put a new car on your LV= Car Insurance policy first. Our motor service team will arrange this for you if you call them on 0800 032 9395 within 60 days. Lines open: 8am - 8pm...
How do I continue my insurance on another car when I have made a total loss claim on my LV= Car Insurance?
We'll record your insurance as a total loss on the Motor Insurers Anti Fraud and Theft Register (MIAFTR). We'll also update the Motor Insurers Database (MID) to show that your original car is no...
What credit cards do you accept for car insurance?
We accept all credit cards except Diners card, Citi Bank, American Express and pre-paid cards.
Who's eligible for the multi car discount?
Anyone as long as the vehicles are all on the same policy and are registered to the same address.
Do I get a discount if my car has an alarm, immobiliser or tracker fitted?
No, we don't offer a discount if extra security devices are fitted.
Can I get the online car insurance discount over the phone?
No, the online discount* is automatically calculated on internet quotes, so we're unable to do this in the call centre. *Online discount for new customers only