I'm using my own garage, where do I send the estimate?

Published 18/03/2016 10.13 AM   |    Updated 30/08/2018 03.41 PM

With LV= Car Insurance, you're free to choose who repairs your car, but we're likely to inspect it before we authorise any work. Unfortunately if it isn't an LV= Recommended Repairer we can't offer a courtesy car (if you have this cover) or warranty on the repairs.

The repairer's estimate can be sent to us by:

  • their 'Audatex' system, using the code 'LVRCV' and your claim reference number
  • email to motorclaims@lv.com
  • fax on 0800 707 6927

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