Do you offer Live Chat?

Published 04/05/2016 11.20 AM   |    Updated 26/05/2017 02.52 PM

Yes, online live chat is available for new car and home customers.

We are happy to help with any questions you have about the quote form, as well as any general queries about our products or cover. At the moment, we can’t help you finish getting a new quote over chat - or change the one you’re filling in online.

But, if you do get stuck, just click the "Live Chat" button at the top of our quote application pages and you'll be able to chat to one of the team.

Sorry, but we don’t currently offer live chat for existing customers. To help you with these queries, you can find our existing customers help here: https://www.lv.com/customer-help

You can chat with us between the hours of
8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday
(as long as an expert is available)


Did we answer your question?