For emails you should receive your documents within three hours. However, there are times this can take longer but they should be with you the next day. Please remember to check your spam or junk folder, but if you still can't see it, please contact us
. If for any reason your email is returned to us, we'll automatically send your documents to you by post instead. If you chose to receive your documents by post, they'll arrive within five days. Please call us if you haven't received them.