I've sold my car and it's still insured by you. How do I cancel my car insurance policy?
To cancel your car insurance policy, give us a call on 0800 633 5211
Lines are open:
8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday
(Calls may be recorded). For Text Phone: dial 18001 first.
If you've not made a claim, we'll refund any money you've paid, less a charge for the cover you've had, and a cancellation charge of £40. After the initial 14 day 'cooling off' period, If you've made a claim, you won't get a refund.