I've sold my car and it's still insured by you. How do I cancel my car insurance policy?

Published 18/03/2016 10.13 AM   |    Updated 30/08/2018 03.41 PM

To cancel your car insurance policy, give us a call on 0800 633 5211

If you have a multi car policy, call us and we can remove the car, without you having to cancel the whole policy.

If you've not made a claim, we'll refund any money you've paid, less a charge for the cover you've had, and a cancellation charge of £40. After the initial 14 day 'cooling off' period, If you've made a claim, you won't get a refund.

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.

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