Will my critical illness claim be paid?

Published 18/03/2016 11.57 AM   |    Updated 07/06/2017 09.09 AM
In 2014 we paid a total of £15.5 million to customer claiming on their critical illness policy. On average, we pay 9 out of every 10 claims, and only decline a claim when it either doesn’t meet the definition outlined in the policy conditions or if the customer has purposely withheld important medical information when they applied for their critical illness policy

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