What is a car insurance excess?

Published 18/03/2016 10.12 AM   |    Updated 31/08/2019 01.04 AM

A car insurance excess is an amount that you have to pay if you make a claim. There are two types of excess:

- Compulsory excess - this is a fixed excess, set by us, which you'll have to pay if you make a claim. The amount varies depending on your circumstances.
- Voluntary excess - this is an amount that you agree to pay, in addition to your compulsory excess, if you make a claim. People agree to a voluntary excess in return for a lower premium.

Here's an example to explain how it works: say your policy has a £250 excess. You have an accident and make a claim; the bill to repair the damage comes to £1,000. We pay out £750 and you would make up the difference, so the bill for repairs is paid in full.

Everyone's excess is different, so to find out how much you might have to pay if you had to make a claim, please check your schedule of insurance for more information.







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