How much of a pet insurance claim do I have to pay?

Published 18/03/2016 11.10 AM   |    Updated 02/12/2016 04.06 PM

The policy excess is the amount you have to pay towards the cost of a claim.

When you go to your vet, the excess is:

  • £75 on Premier cover per condition per year
  • £100 on Essential cover per condition

If you see another vet, therapist or behaviourist for the same condition illness or injury, another excess will apply.

For third party liability and accidental damage claims the excess is £250 for each property damage claim. (Please be aware that if your pet causes injury to another pet, this is damage to a person's property and the £250 excess will apply).

For holiday cancellation claims, the excess per claim is £75 under our Premier policy and £100 under our Essential policy.

There is no excess for other types of claim, such as advertising and reward if your pet is lost or stolen, or death from illness or accident.


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