How can I make a motorbike insurance complaint?

Published 18/03/2016 11.06 AM   |    Updated 31/08/2018 02.54 PM

If something goes wrong, please let us know as soon as possible so we try and put it right. The quickest way to let us know about your complaint is to call us.

Complaints about sales, service and claims - 0800 232 1404

Lines open 8am - 8pm Monday to Friday, 9am - 5pm Saturday and 10am - 4pm Sunday and Bank Holidays. Calls will be recorded. For Text Phone: dial 18001 first.

Alternatively, you can send your complaint by email or post to:

Customer Complaints
Box 2
County Gates







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