I'm using my own garage, where do I send the estimate?

Published 22/11/2018 01.54 PM   |    Updated 05/12/2018 09.37 AM

The estimate can be sent to us via the garages 'Audatex' system, using the code 'LVRCV' and your claim reference number or by email to motorclaims@lv.com  or fax on 0800 707 6927.

With LV= Car Insurance, you're free to choose who repairs your car, but we're likely to inspect it before we authorise any work. Unfortunately if it isn't an LV= Recommended Repairer you will need to pay an additional £200 excess and we can't offer a courtesy car (if you have this cover) or warranty on the repairs.

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