How long will repairs to my home take?
Repair times vary, depending on the amount of damage to your home and how it was caused.
For example, if your home has been affected by flood damage, it may take weeks to fully dry out your home and get things back to normal. In this instance, we give you an alternative accommodation allowance if you need to move out while repairs are going on at home.
More straight forward repairs - such as replacing glass following a break-in - could be completed in a day.
In all cases, we do everything we can to get things back to normal as soon as possible.
If you've already made a claim and would like to know how long your specific repair will take, please give us a call on 0800 032 2844 (choose option 2). Lines open 8am - 8pm Monday to Friday, 8am - 4pm Saturday (Calls may be recorded).