How do I make a claim on my home insurance?

Published 18/03/2016 10.54 AM   |    Updated 31/08/2019 01.05 AM


To make a claim, please call our UK call centre on 0800 032 2844 (choose option 1) Lines open 8am - 8pm Monday to Friday, 8am - 4pm Saturday.

We'll ask you to:

- Give us as much information about the incident as you can
- Let us know before arranging replacement or repairs
- If theft is involved, tell the police first and get a crime reference number

For more information about how to make a claim, please visit our 'Make a claim' page or call us on 0800 032 2844.

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