How do I make a complaint about my travel insurance?
To make a complaint about LV= travel insurance, please call us on 0800 707 6966.
Lines are open:
8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday
Calls will be recorded. For Text Phone: dial 18001 first.
If you'd prefer to write to us, please address your letter to: The Customer Relations Manager, LV=, County Gates, Bournemouth BH1 2NF and include your policy number.
For information about how we handle complaints, please visit http://www.lv.com/contact-us/complaints.